Question 1

How can I contact support?

Accepted Answer

You can reach us through any of the following channels — just choose the one that’s most convenient for you:

— Telegram bot
— WhatsApp
— WeChat
— Email
— Live chat on our website

No need to send your message twice — all your requests are automatically routed into our system. We’ll make sure to get back to you as soon as possible.

Question 2

When can I contact support?

Accepted Answer

Our support team is available 24/7, so you can get help anytime — day or night, weekday or weekend.

Other categories

Does my device support eSIM?

General Information About eSIM

eSIM Activation & Setup

Internet, Speed, and Data Usage

Plan Start and Duration

Using eSIM for Multiple People and Devices

Reusing, Deleting, and Transferring eSIM

Payments & Refunds

Customer Support

Still have doubts? Get rid of them after contacting our team!