Question 1

How do I delete my eSIM?

Accepted Answer

faqs-list.reusing-deleting-transferring.q&a-list.delete-esim.a

Question 2

How do I transfer my eSIM to a new phone?

Accepted Answer

Unfortunately, eSIMs cannot be transferred. Once activated, an eSIM is linked to a single device. If you change phones, you’ll need to purchase a new eSIM.

Question 3

Can I reuse the same eSIM?

Accepted Answer

You can purchase a new data plan using your existing eSIM within one year of your last activation.

Does my device support eSIMs?

General Information About eSIMs

eSIM Installation and Activation

Internet, Speed, and Data Usage

Plan Start and Duration

Using eSIMs for Multiple People and Devices

Reusing, Deleting, and Transferring eSIMs

Payments & Refunds

Customer Support

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